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Norton KDH update: Limited access to operational systems scheduled to resume in mid-April

Hospital news | Thursday, March 24, 2022

To our patients and community:

Thanks to the ongoing efforts of our IT and cybersecurity teams, Norton King’s Daughters’ Health continues to make significant progress toward the restoration of its operational systems, following a cybersecurity event on February 10, 2022.

Here are the latest updates:

  • Limited access to our operational systems is scheduled to resume in mid-April;
  • Once these initial operations are integrated and functioning, additional systems will be strategically brought back online;
  • The process of restoring systems will continue for several weeks, and some systems may require a more lengthy restoration process;
  • We are still expecting the arrival of a phone system component that should resolve the remaining challenges with our phone lines.

Norton KDH appreciates your patience and understanding. Despite these recent challenges, our providers and team members remain dedicated to the delivery of exceptional care. To stay connected with the latest updates and information, please continue to visit our website and follow our Facebook page.

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