What is the Coronavirus?
Coronavirus (COVID-19) is a respiratory virus that causes a variety of symptoms - ranging from mild to severe.
COVID-19 HOTLINE: 812.801.8010
The COVID-19 Hotline is available from 8:00 a.m. to 5:00 p.m. Monday to Friday.
FREE COVID-19 TESTING
MADISON - Norton KDH Convenient Care Center (445 Clifty Drive):
We strongly encourage anyone needing a COVID test due to symptoms of the illness or due to exposure to COVID to schedule an appointment through the State's scheduling module - highlighted below:
Register online: scheduling.coronavirus.in.gov
Register by phone: Call 211
Walk-in testing is available based upon availability and scheduling.
COVID Testing Hours (September)
Monday - Friday: 9:00 a.m. to 4:30 p.m.
Saturday: 9:00 - 11:00 a.m. on September 10, 17, 24
COVID-19 Test Pricing (for Convenient Care patients, not State of Indiana testing)
Insured patients: $155.00
Note: Most insurance plans cover COVID-19 testing; please check your individual coverage. Uninsured patients (no insurance): 30-percent (30%) discount.
Norton KDH facilities require masks
Norton KDH continues to require masks at all of its locations. The safety of our team members, patients and visitors remains a priority. Thank you for helping us reduce the spread of COVID-19 by wearing your mask and socially distancing. Please follow local and state guidelines to schedule your vaccine.
Current Visiting Guidelines:
Our visitation restrictions have been updated as follows:
- All visitor/support persons must be healthy and wear a mask covering the nose and mouth at all times, including when visiting or waiting with the patient in a room with a closed door.
- 1 visitor/support person may accompany the patient to his/her provider (physician) office visit or outpatient appointment
- 2 visitors/support persons may accompany a pediatric (minor) patient to his/her pediatric office appointment.
- No visitors under the age of 12
- Inpatient areas - open visitation in inpatient areas from 9 a.m. to 7 p.m.
- Only 2 visitors/support persons will be allowed in the room at a time. Visitor/support persons may change.
- 1 overnight support person will be allowed using the KDH Visitor Pass process.
- COVID-19: patients being "ruled out" or positive for COVID-19 will be permitted to have no more than two visitors/support persons at any given time - Overnight visits are not permitted. The designated visitors must review/sign the COVID-19 Guidance for Visitors prior to visiting the patient.
- Emergency Room
- Contact Person - the patient (if capable) will determine whom the contact person will be for the patient. This contact person will be the only person updated on the patient's condition by staff. Other visitors will need to obtain information from the contact person. Note: If the patient is unable to decide on a contact person, then the patient's POA (Power of Attorney) will be the contact person. If there is no POA, the person who signed the patient in will be the contact person.
- 2 visitors/support persons may be in the room at one time. Visitor/support persons may change with the approval of ED staff.
- COVID-19: Patients being "ruled out" or "positive" for COVID-19 will be permitted to have no more than one visitor/support person at a time (no overnight guests permitted). Each visitor/support person must review/sign the COVID-19 Guidance for Visitors prior to visiting the patient.
- OB/Maternity Unit – 3 visitors/support persons may visit. Each person must wear a visitor armband. In addition, a certified doula will be allowed to attend the birth as part of the medical team. This is supported by The American College of Obstetricians and Gynecologist (ACOG) and The Association of Women's Health, Obstetric and Neonatal Nurses (AWHONN).
- The pregnant patient will need to determine who the 3 visitor/support persons will be for her complete stay in the OB department
- Admitting or Charge Nurse will obtain the 3 names and notify ED registration at 10152. The visitor/support person(s) must "check in" at the registration desk where he or she will have a visitor armband applied.
- Surgery - 1 healthy visitor/support person for an adult patient; 2 visitors/support persons for a pediatric patient; healthy and masked.
- For COVID-19 positive patients actively dying, the Director will determine whether support person(s) visit will be allowed.
Arriving at the Emergency Department - COVID:
Norton King's Daughters' Health asks that all patients arriving at the Emergency Department (ER) wear a mask. Patients who know they are COVID positive are asked to notify the ER registration team upon arrival.
Patients who are experiencing symptoms of COVID-19 but who have not yet been tested (or received results) are also asked to notify the registration team upon arrival. Please note: COVID-19 testing for non-emergent care is available at the Norton KDH Convenient Care Center
If you are having a medical emergency, please call 9-1-1.
Families of COVID-19 patients:
- To drop something off for a COVID-19 patient, arrive at the Emergency Department (ER) entrance, proceed to the Emergency Department registration area and notify our team member of the delivery. Someone from the COVID area will come to get the item.
- Patients may receive flowers, but the flowers will be disposed of upon discharge.
- For updates regarding a COVID-19 patient, call 812.801.0075.
- COVID patients are asked to choose one family member or friend (a designee) to receive updates and information. The patient will establish a password with this individual and the nursing staff so that we can confirm the identity of the contact. Once an update is provided, we ask the designated family member or friend to share the information.
- For patients who do not have video sharing capability on their personal phone (i.e. FaceTime), nurses at Norton KDH can assist the patient and provide a FaceTime opportunity with family members. This can be coordinated between the patient and nursing staff.
- Overnight stays are not available for families of COVID patients.